April 2014 - April 2016

User Experience Consultant

I provided a wide variety of design and user experience services as an independent consultant.

Client list

  • ARI: User research, digital product design and testing, usability analysis, staff training

  • American Society of Civil Engineers: User experience strategy, design process analysis, staff training

  • Brown Advisory: Digital product design

  • Center on Rural Innovation: Workshop design and facilitation

  • Corning: Content strategy

  • EPAM: Staff training

  • Royal Bank of Canada: Internal customer experience research and analysis

  • Sage: User experience analysis and content strategy

  • U.S. Food and Drug Administration: Usability testing design, facilitation and analysis

  • Volkswagen USA: Information architecture, usability analysis, facilitation